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How f880 Handles Your Personal Information

When you open an account with f880, we collect only the information we need to run your account, process your deposits through bKash, Nagad or Rocket, and keep your activity secure.

Account data kept privatebKash, Nagad, Rocket payment data protectedNo data sold to third partiesYou can request your data at any timeApplies to all account holders in supported regions
f880 How f880 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to review, correct or delete your personal data, our support team handles privacy requests through the channels below. We aim to respond to data-related queries as a priority. Whether you have a question about how your bKash deposit history is stored or want to request account deletion, reach out through any of these paths.

Live Chat Start a live chat session from your account dashboard. Our support team can handle data access requests, correction queries and account closure questions directly in the chat window.
Email Support Send your privacy request to our support email address found in your account settings. Include your registered phone number so we can verify your identity before processing the request.
Account Help Centre Your account settings panel includes a privacy section where you can view stored data, update contact details and submit a formal data deletion request without contacting support directly.
DATA HANDLING STANDARDS

How We Keep Your Account Data Secure

Security and transparency sit at the centre of how we manage your information. From the moment you log in — whether that is on a mobile browser in Dhaka or on desktop — your session is protected. Here is how we handle each key area of data stewardship.

Account Security

Every login uses OTP verification sent to your registered mobile number. Suspicious access patterns trigger an automatic account hold until you re-verify, keeping your wallet activity private.

Cookie Controls

We use session cookies for account authentication and preference cookies for your dashboard settings. You can clear cookies at any time from your mobile browser without losing your account data.

Data Retention Policy

Active account data is retained for the life of your account. After closure, we keep only what is required under applicable policy — typically transaction records linked to bKash, Nagad or Rocket payments.

Your Right to Access

You can request a summary of the personal data we hold at any time via live chat or email. We verify your identity first, then provide the data summary within a reasonable timeframe.

Common Questions About Your Data on f880

Below are the questions we hear most often about how we collect, store and protect your personal information. If your question is not covered here, contact support through your account dashboard.

We collect your name, phone number, email address and login credentials. When you deposit via bKash, Nagad or Rocket, we also record the transaction reference to match it to your account.

We share data only with payment processors — bKash, Nagad, Rocket — to complete your transactions, and with identity verification services where our account policy requires it. We do not sell your data.

Contact support via live chat or email from your registered account. We verify your identity first, then provide your data summary. The request form is also available in your account settings panel.

Yes. Submit a deletion request through the privacy section in your account settings or contact support directly. We will close the account and remove personal data, retaining only what applicable policy requires.

Payment references and wallet numbers are stored in encrypted form and used only to verify and match transactions. We do not store your full bKash or Nagad PIN — that stays on your own device.

Yes. Access and eligibility depend on your local law and the eligible regions we support. If online platforms of this type are restricted in your jurisdiction, you are responsible for complying with those rules.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.